If a residential charger is temporarily inactive, you can mark it as [PAUSED] in ZEFNET to qualify for a reduced $3/month billing rate. This reduced rate applies only if both of the following are true:
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The device name includes [PAUSED]
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The device has no charging activity (i.e. no valid sessions) during the billing month
This reduced fee helps cover the ongoing modem connectivity costs for maintaining the device’s connection to ZEFNET.
How to Mark a Charger as [PAUSED] in ZEFNET
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Log into your account at utility.zefenergy.com
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Navigate to the DEVICES module and find the charger you want to update
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Double-click the charger to open its Device Detail page
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Click the Edit (✏️) icon at the top of the page
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In the Name field, add [PAUSED] at the beginning of the name
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Example:
Garage Charger 6
→[PAUSED] Garage Charger 6
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Click Save to apply your changes
To remove the paused status later, simply repeat the steps and delete “[PAUSED]” from the charger’s name.
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