Matthew Blackler

Accurately positioning your charging stations on the ZEFNET map is essential for providing ZEFNET Charge app users with precise locations, especially when default addresses don't align perfectl...

Experiencing a tripped breaker with your ZEFNET EVSE can be frustrating, but it's a easily resolved issue that can often be resolved with a few simple checks. This guide will help charger owners, i...

Symptom:   The ZEFNET L2 chargers occasionally report a ground fault through the ZEFNET platform.  This is demonstrated in the message below:     Diagnosis: This does NOT indicate a faulty unit, t...

Electric Vehicle (EV) chargers are designed with multiple safety layers to ensure reliable and secure operation under a variety of conditions. Some EV charger users may wonder about potential hazar...

Your standard series charger's serial number should be 12 digits long, and may start with either "HC1C"  or the year of manufacture (e.g. 2023), and is on a label on the side of the charger, indica...

Experiencing a tripped breaker with your ZEFNET EVSE can be frustrating, but it's a easily resolved issue that can often be resolved with a few simple checks. This guide will help charger owners, i...

Overview: This outlines the requirements for a Tesla to charge at a ZEF charger.   Teslas utilize the North American Charging Standard plug type, which (at the time of writing) is not currently ava...

The ZEFNET HCS based units sometimes have a hardwired jumper setting anything between 0% and 75%.  This means that if a charger does not have connectivity back to ZEFNET for any reason, it's defaul...

All ZEFNET chargers have self healing capabilities to provide the maximum amount of uptime.  Sometimes chargers can be installed in locations where signal strength can be challenging.  This article...

Download the attached branding guide for the following charger lines: - ZEFNET Residential Series - ZEFNET Commercial Series - ZEFNET Pro Series   All custom artwork for Level 2 chargers needs to ...