Matthew

ZEF's ZEFNET enabled chargers for commercial applications carry a 5 year warranty, as part of the 5-5-5 package.  Please see the attached document for the latest warranty information.  

ZEF's ZEFNET enabled chargers for residential applications carry a 3 year warranty.  Please see the attached document for the latest warranty information.  

This section walks through how to remove a charger from a Load Control group and into a time of use configuration for the onboard energy meter.  The audience for this article is primarily for Elect...

If your organization does not yet have a ZEFNET account, please see the article ‘Register Your Organization with ZEFNET’. If you wish to add a DC Fast Charger to ZEFNET, please visiting our article...

This section walks through how to create a time of use configuration for the onboard revenue grade meters within ZEFNET Chargers.  This article's audience is primarily for Electric Utilities who wa...

Many utilities choose to undertake load control for various different reasons.  In a load control event, the EVSE/charger signals the vehicle that it is not allowed to pull power.  The vehicle will...

All ZEFNET chargers have self healing capabilities to provide the maximum amount of uptime.  However, sometimes you may see a charger that appears to be offline in the portal, or it may have an err...

The speed of DC Fast Charging varies significantly across different vehicles based on many different factors:   1. Size of the battery 2. State of Charge (how full the battery already is) 3. Temper...

We have found that the most reliable way of using the Tesla -> CHAdeMO adapter on our DC Fast Charging stations is by plugging the Tesla->CHAdeMO adapter into the vehicle first, THEN plugging in th...

Q1:  If an electric vehicle owner wants to charger their car at one of ZEF Energy's charging stations, do they have to create an account?   A: Not necessarily.  Many public charger owners choose to...