Matthew

ZEF's ZEFNET enabled chargers for residential applications carry a 3 year warranty.  Please see the attached document for the latest warranty information.  

The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ZEFNET Charge driver payment system on their chargers.  One of the first steps is to request the stickers ...

The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ampUp payment system on their chargers.       Step 1: - Raise a support ticket here for new ampUp labels ...

The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ChargeHub payment system on their chargers.       Step 1: - Raise a support ticket of type "Sticker Reque...

Symptom:   The ZEFNET L2 chargers occasionally report a ground fault through the ZEFNET platform.  This is demonstrated in the message below:     Diagnosis: This does NOT indicate a faulty unit, t...

The speed of DC Fast Charging varies significantly across different vehicles based on many different factors:   1. Size of the battery 2. State of Charge (how full the battery already is) 3. Temper...

We have found that the most reliable way of using the Tesla -> CHAdeMO adapter on our DC Fast Charging stations is by plugging the Tesla->CHAdeMO adapter into the vehicle first, THEN plugging in th...

Many utilities choose to undertake load control for various different reasons.  In a load control event, the EVSE/charger signals the vehicle that it is not allowed to pull power.  The vehicle will...

This article is intended to provide guidance as to where to find the installation and owners/operations guide for ZEFNET enabled ZEF Energy EV chargers.   Level 2 EVSE's:   HCS-Pedestal_Installati...

So you have your residential ZEFNET enabled charger installed, and you want to setup the mobile app so you can see what your charger is up to?  I mean, it is a smart charger after all!     Let's ju...