Matthew Blackler
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Recent activity by Matthew Blackler-
Locating Your Serial Number
Your standard series charger's serial number should be 12 digits long, and may start with either "HC1C" or the year of manufacture (e.g. 2023), and is on a label on the side of the charger, indica...
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Updating Charger Position
Accurately positioning your charging stations on the ZEFNET map is essential for providing ZEFNET Charge app users with precise locations, especially when default addresses don't align perfectl...
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Level 2 Ground Fault / Power Fault
Symptom: The ZEFNET L2 chargers occasionally report a ground fault through the ZEFNET platform. This is demonstrated in the message below: Diagnosis: This does NOT indicate a faulty unit, t...