Matthew Blackler

Download the attached branding guide for the following charger lines: - ZEFNET Residential Series - ZEFNET Commercial Series - ZEFNET Pro Series   All custom artwork for Level 2 chargers needs to ...

ZEFNET provides the ability to run various different reports, with download capability.  This article outlines details of the fields in the charging session report.     Field Name Description ...

Some ZEFNET users require a higher order of detailed reporting for engineering purposes or the like.  We provide access to the raw log data that comes from the chargers so that data analysts can sl...

ZEF's ZEFNET enabled chargers for commercial applications carry a 5 year warranty, as part of the 5-5-5 package.  Please see the attached document for the latest warranty information.  

ZEF's ZEFNET enabled chargers for residential applications carry a 3 year warranty.  Please see the attached document for the latest warranty information.  

The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ZEFNET Charge driver payment system on their chargers.  One of the first steps is to request the stickers ...

The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ampUp payment system on their chargers.       Step 1: - Raise a support ticket here for new ampUp labels ...

The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ChargeHub payment system on their chargers.       Step 1: - Raise a support ticket of type "Sticker Reque...

Symptom:   The ZEFNET L2 chargers occasionally report a ground fault through the ZEFNET platform.  This is demonstrated in the message below:     Diagnosis: This does NOT indicate a faulty unit, t...

The speed of DC Fast Charging varies significantly across different vehicles based on many different factors:   1. Size of the battery 2. State of Charge (how full the battery already is) 3. Temper...