Matthew
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Articles
Recent activity by Matthew-
Setting up ChargeHub
The purpose of this article is to show how a commercial ZEFNET charger owner can setup the ChargeHub payment system on their chargers. Step 1: - Raise a support ticket of type "Sticker Reque...
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Common questions from commercial charger owners.
Q1: If an electric vehicle owner wants to charger their car at one of ZEF Energy's charging stations, do they have to create an account? A: Not necessarily. Many public charger owners choose to...
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Level 2 Ground Fault / Power Fault
Symptom: The ZEFNET L2 chargers occasionally report a ground fault through the ZEFNET platform. This is demonstrated in the message below: Diagnosis: This does NOT indicate a faulty unit, t...
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DC Fast Charging Speeds - Slower Than Expected?
The speed of DC Fast Charging varies significantly across different vehicles based on many different factors: 1. Size of the battery 2. State of Charge (how full the battery already is) 3. Temper...
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Using a Tesla -> CHAdeMO Adapter
We have found that the most reliable way of using the Tesla -> CHAdeMO adapter on our DC Fast Charging stations is by plugging the Tesla->CHAdeMO adapter into the vehicle first, THEN plugging in th...
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Tesla Model 3 - Not Resuming after Load Control Event
Many utilities choose to undertake load control for various different reasons. In a load control event, the EVSE/charger signals the vehicle that it is not allowed to pull power. The vehicle will...
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Offline/Errored Charger
All ZEFNET chargers have self healing capabilities to provide the maximum amount of uptime. However, sometimes you may see a charger that appears to be offline in the portal, or it may have an err...
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How to harvest data from your energy monitors
Overview ZEFNET is a rich platform that can ingest data, make decisions, and deploy control to achieve your organizations objectives. This article will talk about the ingestion of data from a new ...
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ZEFNET EVSE Wiring Guide
This article is intended to provide guidance to wiring a ZEFNET wallmounted EVSE. Materials Required: Junction Box Double Pole Breaker (40A/50A/60A/80A/100A) Materials Provided with EVSE: Hardw...
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External Load Control Wiring Guide
This article is intended to provide guidance as to how to wire a ZEFNET EVSE into an external load controller. Materials Required: ZEFNET EVSE External Load Controller Junction Box Materials Pr...