Matthew Blackler

Your standard series charger's serial number should be 12 digits long, and may start with either "HC1C"  or the year of manufacture (e.g. 2023), and is on a label on the side of the charger, indica...

Accurately positioning your charging stations on the ZEFNET map is essential for providing ZEFNET Charge app users with precise locations, especially when default addresses don't align perfectl...

Experiencing a tripped breaker with your ZEFNET EVSE can be frustrating, but it's a easily resolved issue that can often be resolved with a few simple checks. This guide will help charger owners, i...

Experiencing a tripped breaker with your ZEFNET EVSE can be frustrating, but it's a easily resolved issue that can often be resolved with a few simple checks. This guide will help charger owners, i...

This section walks through how to remove a charger from a Load Control group and into a time of use configuration for the onboard energy meter.  The audience for this article is primarily for Elect...

This section walks through how to create a time of use configuration for the onboard revenue grade meters within ZEFNET Chargers.  This article's audience is primarily for Electric Utilities who wa...

The ZEFNET HCS based units sometimes have a hardwired jumper setting anything between 0% and 75%.  This means that if a charger does not have connectivity back to ZEFNET for any reason, it's defaul...

Two (2) files are available for download here:  1.) Select the Credit Card (CC) Reader Cutout Face file if the ZEFNET PRO unit you ordered includes an embedded credit card reader module. This will...

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