Matthew Blackler

Your standard series charger's serial number should be 12 digits long, and may start with either "HC1C"  or the year of manufacture (e.g. 2023), and is on a label on the side of the charger, indica...

Accurately positioning your charging stations on the ZEFNET map is essential for providing ZEFNET Charge app users with precise locations, especially when default addresses don't align perfectl...

Symptom:   The ZEFNET L2 chargers occasionally report a ground fault through the ZEFNET platform.  This is demonstrated in the message below:     Diagnosis: This does NOT indicate a faulty unit, t...

Experiencing a tripped breaker with your ZEFNET EVSE can be frustrating, but it's a easily resolved issue that can often be resolved with a few simple checks. This guide will help charger owners, i...

Experiencing a tripped breaker with your ZEFNET EVSE can be frustrating, but it's a easily resolved issue that can often be resolved with a few simple checks. This guide will help charger owners, i...

The ZEFNET HCS based units sometimes have a hardwired jumper setting anything between 0% and 75%.  This means that if a charger does not have connectivity back to ZEFNET for any reason, it's defaul...

Download the attached branding guide for the following charger lines: - ZEFNET Residential Series - ZEFNET Commercial Series - ZEFNET Pro Series   All custom artwork for Level 2 chargers needs to ...

Download file below for the branding .ai template.  

Two (2) files are available for download here:    1.) Select the Credit Card (CC) Reader Cutout Face file if the ZEFNET PRO unit you ordered includes an embedded credit card reader module. This wi...

Download file below for the branding .pdf template.