ZEF Support
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Articles
Votes on activity by ZEF Support-
Charge Rate Issues with Audi E-tron and VW ID.4
Some Audi E-tron and VW ID.4 owners experience a frustrating issue where their EVs charge at a significantly lower rate than expected. For instance, the charge rate may start at 11.5 kW but then dr...
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Charge Rate Issues with Audi E-tron and VW ID.4
Some Audi E-tron and VW ID.4 owners experience a frustrating issue where their EVs charge at a significantly lower rate than expected. For instance, the charge rate may start at 11.5 kW but then dr...
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Onboarding Checklist
ZEF ONBOARDING OVERVIEW Note: this article is for organizations with commercial chargers only - if you have purchased residential chargers, your ZEFNET license holder will take it from here. Otherw...
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Register your organization with ZEFNET
If you are a commercial entity, read on! If you purchased your charger for use in your home, no need to continue - your utility will take care of this. In order to set up and view your chargers, ...
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Using ZEFNET Charge (General)
Download the app Our mobile app ZEFNET Charge is available to download for free on your mobile app store. Create an account Once you've opened the app, select ‘create an account’ and enter y...
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Create a ZEFNET Charge Account
In order to pay to use a ZEF charger using your mobile device, you'll need to create an account with our mobile application 'ZEFNET Charge'. [Note: to pay using ZEFNET Charge, the charger in questi...
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Adding funds to ZEFNET with a credit card
In order to add funds from a credit card to the ZEFNET Charge app, you must first have a ZEFNET Charge account. If you have not yet created an account, please visit this article before proceeding. ...