ZEF Support

The LEDs on top of a ZEFNET Pro can indicate their status by changing color. The following is a list of all possible colors you may see on your ZEFNET Pro, and what each color indicates:GREEN: plug...

Overview If you're experiencing unexpected charging behavior, such as your EV not charging immediately after being plugged in, it might be due to an active charging schedule set within your vehicle...

ZEF Energy's residential chargers may be configured to connect to ZEFNET via WiFi where desired, provided that the unit has a 2nd generation comms board. Whether out of necessity or simply due to p...

Keeping your ZEFNET Charge mobile app updated ensures you have the latest features and security enhancements. Follow these steps to update the app on both iPhone and Android devices. Updating on iP...

Keeping your ZEFNET Charge mobile app updated ensures you have the latest features and security enhancements. Follow these steps to update the app on both iPhone and Android devices. Updating on iP...

Installing multiple ZEFNET enabled chargers on a single breaker with load balancing is an efficient way to maximize your electrical infrastructure. This guide will help you through the process, ens...

If you are a commercial entity, read on! If you purchased your charger for use in your home, no need to continue - your utility will take care of this.   In order to set up and view your chargers, ...

Download the app Our mobile app ZEFNET Charge is available to download for free on your mobile app store.    Create an account Once you've opened the app, select ‘create an account’ and enter y...

In order to add funds from a credit card to the ZEFNET Charge app, you must first have a ZEFNET Charge account. If you have not yet created an account, please visit this article before proceeding. ...

In order to pay to use a ZEF charger using your mobile device, you'll need to create an account with our mobile application 'ZEFNET Charge'. [Note: to pay using ZEFNET Charge, the charger in questi...