ZEF Support

Controls allows for Groups of chargers to be programmed to control the behavior of a group of chargers on a predefined schedule. Currently, ZEFNET offers three Control policy options: EV Interrupt ...

The access module is used to create Access Pools, which define how a group of chargers can be accessed, and by whom. Similar to a billing profiles, an Access Pool may be associated with many charge...

ZEFNET's Billing page allows users to create Billing Profiles, which dictate the costs associated with using a charger or group of chargers. It allow allows for the definition of Time of Use schedu...

Accounts contains lists of ZEFNET identities that can be viewed, added to, or edited: Charger Hosts (Sites), Identity Cards (RFIDs) and Mobile Users (ZEFNET Charge accounts).      Charging Hosts (...

The Groups module enables the user to create groups of chargers for Controls, Reporting and Dashboard, although other groupings defined elsewhere in ZEFNET can also be viewed and edited here (incl...

ZEFNET Reports allows charging data to be viewed and downloaded. Note that, prior to generating a report, users can define which charging data should be included in the report, via the following p...

ZEFNET's Devices page defaults to a list of all charging plugs that have been allocated by (or shared with) the account organization. Within this page, a user can set up new chargers, quickly view ...

ZEFNET's Dashboard is ZEFNET's welcome page, and provides the user with data visualizations related to charger usage metrics and trends, including the following: Daily Average kWh per Charger - h...

  This article provides information about ZEF Energy's desktop based charger admin portal ZEFNET. We'll start with some common initial questions, and then provide descriptions of each section (or ...

Description: This procedure outlines how to remove a damaged clip from a J1772 plug, and replace it.  The images within this SOP details the rubberized overmolded plug manufactured by a company cal...