ZEF-Support
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Votes on activity by ZEF-Support-
What to do when a member moves/discontinues use of their EV
If a member decides they no longer require their EV or moves, you will want to take the following steps: 1. Edit the name of the EV charger in ZEFNET to include [ARCHIVED] in the name - this serves...
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Understanding Credit Card Holds on ZEF Chargers
When using ZEF Energy’s EV charging services, you might notice a pre-authorization hold on your credit card. This guide will explain what a pre-authorization hold is, why it is used, and how it aff...
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Using ZEFNET Charge (General)
Download the app Our mobile app ZEFNET Charge is available to download for free on your mobile app store. Create an account Once you've opened the app, select ‘create an account’ and enter y...
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Create a ZEFNET Charge Account
In order to pay to use a ZEF charger using your mobile device, you'll need to create an account with our mobile application 'ZEFNET Charge'. [Note: to pay using ZEFNET Charge, the charger in questi...
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Adding funds to ZEFNET with a credit card
In order to add funds from a credit card to the ZEFNET Charge app, you must first have a ZEFNET Charge account. If you have not yet created an account, please visit this article before proceeding. ...