ZEF Support

Accounts contains lists of ZEFNET identities that can be viewed, added to, or edited: Charger Hosts (Sites), Identity Cards (RFIDs) and Mobile Users (ZEFNET Charge accounts).      Charging Hosts (...

The Groups module enables the user to create groups of chargers for ###controls###, ##Reporting and ###Dashboard###, although other groupings defined elsewhere in ZEFNET can also be viewed and edi...

ZEFNET Reports allows charging data to be viewed and downloaded. Note that, prior to generating a report, users can define which charging data should be included in the report, via the following p...

ZEFNET's Devices page defaults to a list of all charging plugs that have been allocated by (or shared with) the account organization. Within this page, a user can set up new chargers, quickly view ...

ZEFNET's Dashboard is ZEFNET's welcome page, and provides the user with data visualizations related to charger usage metrics and trends, including the following: Daily Average kWh per Charger - h...

  This article provides information about ZEF Energy's desktop based charger admin portal ZEFNET. We'll start with some common initial questions, and then provide descriptions of each section (or ...

Description: This procedure outlines how to remove a damaged clip from a J1772 plug, and replace it.  The images within this SOP details the rubberized overmolded plug manufactured by a company cal...

The LEDs on top of a ZEFNET Pro can indicate their status by changing color. The following is a list of all possible colors you may see on your ZEFNET Pro, and what each color indicates:GREEN: plug...

Overview If you're experiencing unexpected charging behavior, such as your EV not charging immediately after being plugged in, it might be due to an active charging schedule set within your vehicle...

ZEF Energy's residential chargers may be configured to connect to ZEFNET via WiFi where desired, provided that the unit has a 2nd generation comms board. Whether out of necessity or simply due to p...